Privacy Policy
How FlowMoney collects, uses, and protects your information.
Privacy Policy
Last updated: October 19, 2026This Privacy Policy explains how FlowMoney LLC ("FlowMoney," "we," "us") collects, uses, and protects your information when you use our website and mobile app (the "Service").
Information We Collect
We collect information you provide directly — such as your name, email, and phone number — and information collected automatically, including device identifiers, usage data, and transaction information necessary to provide the Service.
How We Use Information
We use your information to provide and maintain the Service, verify your identity, process transactions, detect and prevent fraud, communicate with you (including service and security notifications), and comply with legal obligations.
SMS and Communications
With your consent, FlowMoney may send transactional and security-related SMS messages to the mobile number associated with your account. Message frequency varies. Standard message and data rates may apply. You may opt out of non-essential SMS messages at any time by replying STOP. For help, reply HELP. Carriers are not liable for delayed or undelivered messages.
Mobile Information & SMS Consent
No mobile information will be sold or shared with third parties for promotional or marketing purposes. SMS consent is used solely to provide FlowMoney services requested by the customer.
Data Security
We protect your information using encryption in transit and at rest, access controls, and continuous monitoring. We do not sell your personal information to third parties.
Information Sharing
We share information only with service providers and authorized third-party financial partners who help us operate the Service, when required by law, or to protect rights and safety. Regulated financial services, where available, are provided through authorized financial partners.
Data Retention
We retain your information for as long as your account is active or as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to legal retention requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at support@flowmoney.app.
Children's Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will take steps to delete it.
Contact
Questions about this policy? Email support@flowmoney.app or call 1-833-FLOW-APP (356-9277).